About NCS Credit
At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.
Job Summary: The Administrative Assistant provides full clerical support to the Notice/Lien Department, including sorting and distributing department mail, obtaining notary signatures, printing documents and document review.
Essential Responsibilities:
- Process & distribute department correspondence, mail daily
- Coordinate printing, signing/notarizing, and scanning of lien documents
- Manage lien waiver inboxes; review & obtain signatures/notary on documents
- Process FedEx, registered mail, etc. for notice & lien services
- Assist department with filing, serving & tracking lien documents as needed; working interdepartmentally to complete tasks
- Assist with project setup, data entry, and project verification duties
- Review documents for accuracy and obtain all necessary signatures
- Complete project system updates
- Asist with payment bond investigations
- Generate departmental reports, gather information when needed
- Provide prompt & extraordinary client service
- Coordinate a variety of administrative tasks simultaneously
- Participate & contribute to department rocks, projects, and process improvements
- Collaborate interdepartmentally
- Other duties as assigned
Expectations:
- Adhere to and exemplify NCS Credit values
- Contribute to, follow & challenge operational standard operating procedures and guidelines
- Ask questions as needed for education, clarification
- Go above and beyond to provide client an exceptional customer experience
- Produce high quality output
- Contribute to the improvement of the team, department & process
Competencies:
- Professional demeanor
- Detail-oriented
- Ability to multi-task & prioritize in a fast-paced environment
- Strong verbal and written communication skills.
- Supportive, team player
- Deadline driven
Education, Experience, Certifications:
- Associate’s degree preferred
- 1 year of administrative experience in a professional office environment or any combination of education and experience
Physical and Mental Demands:
- Ability to communicate effectively in person, via phone, and email
- Manual dexterity
- Near visual acuity
- Prolonged sitting while viewing a computer monitor
- Prolonged standing
- Frequent typing and use of keyboard/mouse
- Ability to lift up to 10lbs regularly
Benefits:
- Competitive salary commensurate with experience/education
- Paid holiday, Paid Time Off (PTO), Flextime, Remote work
- Life, health, dental, long and short term disability
- 401k plan with company contribution
- Team building: Casual Fridays, Holiday Party, Summer Barbecue, Corn Hole Tournament
- Pleasant, professional, clean work environment
PLEASE FORWARD YOUR RESUME W/ SALARY REQUIREMENTS TO: hr@ncscredit.com