The position at a glance
Collection Services
John Murray

About NCS Credit

At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.

about ncs background graphic

Job Summary: The Paralegal works as a liaison between attorneys and clients—preparing documentation, updating records, performing research, and communicating information to collect on past due commercial accounts.

Essential Responsibilities:

  • Acts as a liaison between clients and a national network of attorneys
  • Maintains attorney/client portfolio
  • Corresponds with clients and attorneys via phone, email, and online portals to provide case updates
  • Reviews attorney/client information and provides feedback
  • Generates and reviews reports to communicate with clients, debtors, and attorneys
  • Conduct jurisdiction-specific research and educate coworkers on your findings
  • Reviews documentation (affidavits, complaints, settlement agreements, releases/waivers, etc.) for accuracy and makes or suggests revisions as necessary
  • Reviews attorney invoicing and client billing
  • Monitors the litigation and post-judgment processes to ensure efficient and effective outcomes
  • Other duties as assigned


  • Strong verbal and written communication skills
  • Ability to communicate and collaborate effectively with colleagues, clients, and attorneys
  • Ability to manage a large caseload
  • Organizational skills and ability to meet strict deadlines
  • Negotiation skills
  • Problem-solving, critical thinking and conflict management skills
  • Ability to multi-task & prioritize in a fast-paced environment
  • Meticulous

Education, experience, certifications:

  • Paralegal certificate; Bachelor’s degree preferred
  • 2 or more years of experience in a legal or professional setting

Physical and mental demands:

  • Frequent typing and use of keyboard/mouse
  • Prolonged sitting while viewing a computer monitor
  • Near visual acuity
  • Ability to present information clearly and communicate effectively, both verbally and in writing, to management, clients, and other staff members


  • Competitive salary commensurate with experience/education
  • Paid holiday, Paid Time Off (PTO), Flextime, Remote work
  • Life, health, dental, long and short term disability
  • 401k plan with company contribution
  • Team building: Casual Fridays, Holiday Party, Summer Barbecue, Corn Hole Tournament
  • Pleasant, professional, clean work environment