Secured Services Coordinator

The position at a glance
Department:
Notice & Mechanic's Lien Services
Supervisor:
Irena Mijic

About NCS Credit

At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.

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Job Summary: The Secured Services Coordinator works closely with the Secured Services Specialist(s) & Secured Services Lead, providing support and delivering exceptional service throughout the preliminary notice and mechanic’s lien process. This position is responsible for communicating regularly with the Notice/Lien team, clients & attorneys, and interdepartmentally, managing a client construction portfolio and ensuring statutory deadlines and compliance requirements are met.

Essential Responsibilities:

  • Assist the Secured Services Specialist(s) and Secured Services Lead with the attorney preliminary notice and in-house & attorney mechanic’s lien process
  • Perform comprehensive set up, verification & review of construction project information, as required
  • Handle escalations of construction project research at the county assessor & recorder and state websites; Conduct internet research & GIS county mapping, along with other proprietary research (i.e., contractor’s license bond, building permit, property owner, notice of commencement and corporate searching), as needed
  • Perform an extensive review and audit of projects placed for in-house & attorney mechanic’s lien services, including but not limited to notices, liens, release of liens, withdrawal bond claims, demand letters, etc.
  • File documents at various county clerk offices; follow up for recording/completion, process billing
  • Prepare, send, coordinate and follow-up with attorney Notice/Lien services
  • Review notice, lien, and other legal documents, including internal documents for accuracy
  • Manage external response mail
  • Prioritize workload, ensuring statutory deadlines are met, along with NCS Credit standard turnaround times
  • Manage a variety of construction projects/services simultaneously
  • Research lien laws, case law and state notes, as needed
  • Participate & contribute to department rocks, projects, and process improvement
  • Provide prompt & extraordinary client service
  • Other duties as assigned

Competencies:

  • Communicate and collaborate effectively with colleagues
  • Ability to meet strict deadlines
  • Analytical and problem-solving skills
  • Ability to conduct extensive research
  • Detail-oriented
  • Ability to multi-task & prioritize in a fast-paced environment
  • Strong verbal and written communication skills
  • Self-starter

Education, Experience, Certifications:

  • Associate’s degree; Paralegal or Bachelor’s degree preferred
  • 3 years of professional work experience in the legal field or any combination of education and relevant work experience

Physical and Mental Demands:

  • Ability to communicate effectively in person, via phone and email
  • Manual dexterity
  • Near visual acuity
  • Prolonged sitting while viewing a computer monitor
  • Frequent typing and use of keyboard/mouse

Benefits:

  • Competitive salary commensurate with experience/education
  • Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
  • Life, health, dental, long and short term disability
  • 401k plan with company contribution
  • Team building: Casual Fridays, Holiday Party, Summer Barbecue, Corn Hole Tournament
  • Pleasant, professional, clean work environment

PLEASE FORWARD YOUR RESUME W/ SALARY REQUIREMENTS TO: hr@ncscredit.com