Explore a Career at NCS Credit
Careers: Researcher
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Our spectacular team is the core of our success. On the NCS Credit team, you make the difference!
The Position at a Glance
Department:
Notice & Mechanic's Lien Services
Supervisor:
Assistant Manager, Notice & Mechanic's Lien Services Group
About NCS Credit
At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.
Job Summary
The Researcher is responsible for gathering, verifying, and accurately documenting construction project information to support operational and compliance processes. This role contacts parties within the contractual chain by phone and email, conducts county- and state-level research using internet-based tools, and reviews escalated projects to confirm parcel ownership. The position requires strong attention to detail, effective communication skills, and accuracy.
Essential Responsibilities
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Contact the contractual chain by phone and email to verify and/or confirm project information.
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Conduct project research using internet-based tools to verify and/or obtain information at the county and state level.
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Research escalated projects to confirm parcel ownership.
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Accurately enter verified information into the operation management system.
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Prepare mechanic’s lien releases for recording.
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Perform other duties as assigned.
Competencies
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Communicate and collaborate effectively with colleagues
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Ability to meet strict deadlines
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Analytical and problem-solving skills
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Detail-oriented
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Ability to multi-task & prioritize in a fast-paced environment
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Strong verbal and written communication skills.
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Self-starter
Education, Experience, Certifications
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Associate’s degree; Paralegal or Bachelor’s degree preferred.
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1 year of experience in a professional office environment or any combination of equivalent education and professional experience
Physical and Mental Demands
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Ability to communicate effectively in person, via phone, and email
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Manual dexterity
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Near visual acuity
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Prolonged sitting while viewing a computer monitor
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Frequent typing and use of keyboard/mouse
Benefits
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Competitive salary commensurate with experience/education
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Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
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Life, health, dental, long and short term disability
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401k plan with company contribution
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Team building, Casual Dress, Holiday Party, Summer Barbecue, Corn Hole Tournament
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Pleasant, professional, clean work environment