Account Representative, OH

Job Summary

The Account Representative is responsible for all aspects of revenue generation, new client acquisition, and client relationship management.

Essential Responsibilities

  • Presents, proposes, negotiates, and closes new accounts using consultative selling techniques
  • Develops comprehensive account strategies to win new business and increase revenue from existing accounts.
  • Articulates NCS Value Proposition and differentiates NCS from competitors.
  • Partner with other departments to ensure client sales, satisfaction and customer experience.
  • Assist with implementation, onboarding, and training with client (remote and on site).
  • Maintain detailed sales forecasts of identified and proposed opportunities
  • Contact & educate key decision makers in targeted accounts on the value our service provides
  • Ensures data integrity of CRM to ensure accurate reporting of activities, prospects, and sales.
  • Meet or exceed established KPI’s to increase sales: sales lead generation and follow up, prospect calls, opportunity creation and scheduled client meetings/demonstrations
  • Travel as needed to customer sites and trade shows
  • Other duties as assigned

Competencies

  • Strong communication and presentation skills, both verbal and written
  • Sales acumen
  • Proven history of sales performance
  • Friendly and professional demeanor
  • Client focused and results driven

Education, Experience, Certifications

  • Bachelor’s degree
  • 5 plus years relevant sales experience
  • Consecutive years of meeting or exceeding defined budget goals
  • Experience with client relations and consultative sales principles and techniques is required.
  • Experience with high volume sales and cold calling preferred

Physical and Mental Demands

  • Ability to communicate effectively in person, via phone, and email
  • Manual dexterity
  • Near visual acuity
  • Ability to bend, crouch, and reach
  • Frequent walking throughout the building
  • Prolonged sitting while viewing a computer monitor
  • Frequent typing and use of keyboard/mouse
  • Ability to lift up to 10lbs regularly

Benefits

  • Competitive salary commensurate with experience/education
  • Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
  • Life, health, dental, long and short term disability
  • 401k plan with company contribution
  • Team building, Casual Dress, Holiday Party, Summer Barbecue, Corn Hole Tournament
  • Pleasant, professional, clean work environment