Job Summary
The Account Representative is responsible for all aspects of revenue generation, new client acquisition, and client relationship management.
Essential Responsibilities
- Presents, proposes, negotiates, and closes new accounts using consultative selling techniques
- Develops comprehensive account strategies to win new business and increase revenue from existing accounts.
- Articulates NCS Value Proposition and differentiates NCS from competitors.
- Partner with other departments to ensure client sales, satisfaction and customer experience.
- Assist with implementation, onboarding, and training with client (remote and on site).
- Maintain detailed sales forecasts of identified and proposed opportunities
- Contact & educate key decision makers in targeted accounts on the value our service provides
- Ensures data integrity of CRM to ensure accurate reporting of activities, prospects, and sales.
- Meet or exceed established KPI’s to increase sales: sales lead generation and follow up, prospect calls, opportunity creation and scheduled client meetings/demonstrations
- Travel as needed to customer sites and trade shows
- Other duties as assigned
Competencies
- Strong communication and presentation skills, both verbal and written
- Sales acumen
- Proven history of sales performance
- Friendly and professional demeanor
- Client focused and results driven
Education, Experience, Certifications
- Bachelor’s degree
- 5 plus years relevant sales experience
- Consecutive years of meeting or exceeding defined budget goals
- Experience with client relations and consultative sales principles and techniques is required.
- Experience with high volume sales and cold calling preferred
Physical and Mental Demands
- Ability to communicate effectively in person, via phone, and email
- Manual dexterity
- Near visual acuity
- Ability to bend, crouch, and reach
- Frequent walking throughout the building
- Prolonged sitting while viewing a computer monitor
- Frequent typing and use of keyboard/mouse
- Ability to lift up to 10lbs regularly
Benefits
- Competitive salary commensurate with experience/education
- Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
- Life, health, dental, long and short term disability
- 401k plan with company contribution
- Team building, Casual Dress, Holiday Party, Summer Barbecue, Corn Hole Tournament
- Pleasant, professional, clean work environment