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Secured Services Specialist

The position at a glance
Department:
Notice & Mechanic's Lien Services
Supervisor:
Irena Mijic
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About NCS Credit

At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.

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Job Summary

The Secured Services Specialist is responsible for managing the mechanic’s lien process within an assigned state portfolio and delivering exceptional client service throughout the preliminary notice and mechanic’s lien process. This position is responsible for communicating regularly with the Notice/Lien team, clients & attorneys, and interdepartmentally, managing a state portfolio and ensuring statutory deadlines and compliance requirements are met.

Essential Responsibilities

  • Act as the subject matter expert regarding mechanics lien process and state statute for the Notice/Lien department
  • Collaborate with Account Managers on lien process to achieve TAT and quality expectations
  • Maintain accurate state notes
  • Review legal documents and lien responses to recommend next actions
  • Manage attorney correspondence and workflow
  • Other duties as assigned

Competencies 

  • Communicate and collaborate effectively with colleagues
  • Ability to meet strict statutory deadlines
  • Analytical and problem-solving skills
  • Ability to conduct extensive property research
  • Detail-oriented
  • Ability to multi-task & prioritize in a fast-paced environment
  • Strong verbal and written communication skills.
  • Self-starter

Education, Experience, Certifications

  • Associate’s degree; Paralegal or Bachelor’s degree preferred.
  • 3 plus years of NCS Credit Notice/Lien experience; or any combination of education and experience

Physical and Mental Demands

  • Ability to communicate effectively in person, via phone and email
  • Manual dexterity
  • Near visual acuity
  • Prolonged sitting while viewing a computer monitor
  • Frequent typing and use of keyboard/mouse

Benefits

  • Competitive salary commensurate with experience/education
  • Paid holiday, Paid Time Off (PTO), Flextime, Work from Home
  • Life, health, dental, long and short term disability
  • 401k plan with company contribution
  • Team building, Casual Dress, Holiday Party, Summer Barbecue, Corn Hole Tournament
  • Pleasant, professional, clean work environment