Hundreds of Projects. One Spreadsheet. A Better Way Forward.

One of the nation's largest steel and metal manufacturers was running hundreds of active construction projects through a single spreadsheet. The credit team had the people and the work ethic. What they didn't have was a process that could keep up. Deadlines were getting missed, claim rights were lapsing, and overtime was burning out a team already stretched thin across collections, disputes, order releases, and lien waivers.

The team wasn't failing. Their lien tracking process was asking too much of them.

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23%

improvement in DSO

27

overtime hours reduced per week

$51,000

in annual savings

Industry

National Steel and Metal Manufacturer

Challenge

Deadlines were getting missed and claim rights were lapsing
Overtime was burning out a team already stretched across collections, disputes, order releases, and lien waivers
The team wasn't failing - their lien tracking process was asking too much of them

Solution

NCS spent time with the credit team mapping their workflow in detail before recommending anything. Three connected components made up the result:

LienTracker® Online replaced the spreadsheet and centralized deadline tracking
NCS Express Bond Claim Services right-sized support project by project
A dual API integration connected the client's ERP system directly to LienTracker® Online

Credit Solutions

Credit Tools

Credit Resources

Credit Hero Education Center

Additional Services: Credit Tools

About NCS Credit

Additional Services: Credit Tools

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Hundreds of Projects. One Spreadsheet. A Better Way Forward.

The Challenge & Solution At-a-Glance

23%

27

$51,000

Industry

Challenge

Solution

Download the full case study