Hundreds of Projects. One Spreadsheet. A Better Way Forward.

One of the nation's largest steel and metal manufacturers was running hundreds of active construction projects through a single spreadsheet. The credit team had the people and the work ethic. What they didn't have was a process that could keep up. Deadlines were getting missed, claim rights were lapsing, and overtime was burning out a team already stretched thin across collections, disputes, order releases, and lien waivers. 

The team wasn't failing. Their lien tracking process was asking too much of them. 

A Tailored Hybrid Program. Three Connected Components. One Reliable Process. 

NCS started by spending time with the credit team and mapping the workflow in detail before recommending anything. The solution that emerged was built around three connected components: LienTracker® Online, lien tracking software to replace the spreadsheet and centralize deadline tracking, NCS Express Bond Claim Services to right-size support project by project, and a dual API integration connecting the client's ERP system directly to LienTracker® Online. Each piece removed a specific burden, so the team could spend their time on the credit work that actually requires their judgment.