You can learn a lot from Wikipedia. For example, the term “collections” could mean cash collection, artwork, abstract data, various books/novels and even horses. Wikipedia can also tell you that debt collection began in the summer of 3000 BC (really?!). But what about “how.” “How do I collect a past due receivable?” or “How do I know my customer is in financial trouble?” and even “How will I find enough hours in the day to make collection calls on top of everything else I have to do?”
Check out today’s infographic for what you can’t learn from Wikipedia about commercial collections and past due receivables.
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