Office Manager

The position at a glance
Administration & Accounting
Mary Cowan

About NCS Credit

At NCS Credit, we pride ourselves on our people, our process and our performance. Our goal is to develop programs that are customized to meet your needs and to provide the best service in the industry. Our commitment doesn’t end when you become a client. We will continually monitor your existing programs and make recommendations based on changes to your overall risk mitigation strategy. NCS Credit isn’t just a service provider, we are a true business partner.

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Job Summary: The Office Manager oversees the day-to-day operations of the administrative office team, ensuring smooth operation of the reception area and mailroom.

Essential Responsibilities:

  • Ensures administrative employees are working efficiently and the department is staffed adequately
  • Manage, trains, evaluates, and guides the administrative office personnel
  • Performs administrative duties to include receptionist duties, printing, and mailing, as needed.
  • Monitors and replenishes office supplies and orders items as requested and approved by leadership
  • Coordinates with vendors to keep the office clean and safe and ensure the building is in good working order
  • Assists with the preparation, planning, scheduling, and coordinating of company events
  • Other duties as assigned


  • Ability to multi-task in a fast-paced environment
  • Strong written and verbal communication skills
  • Highly organized with strong attention to detail
  • Problem-solving skills
  • Ability to work with teams and collaborate

Education, Experience, Certifications:

  • Associate’s degree in business or related field preferred
  • 5 plus years of experience in administrative roles
  • Experience working with Microsoft Suite including Excel and Word
  • 1 year of supervisory experience preferred

Physical and Mental Demands:

  • Frequent typing and use of keyboard/mouse
  • Prolonged sitting while viewing a computer monitor
  • Near visual acuity
  • Frequent walking throughout office including up and down stairs
  • Ability to lift 15 lbs. regularly
  • Ability to bend, kneel, stoop and lift items in order operate machines properly
  • Ability to present information clearly and communicate effectively, both verbally and in writing, to management, clients, and other staff members


  • Competitive salary commensurate with experience/education
  • Paid holiday, Paid Time Off (PTO), Flextime, Remote work
  • Life, health, dental, long and short term disability
  • 401k plan with company contribution
  • Team building: Casual Fridays, Holiday Party, Summer Barbecue, Corn Hole Tournament
  • Pleasant, professional, clean work environment